REFUND POLICY

⭐ REFUND POLICY

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Thank you for shopping with DARKWYN.
We want you to be completely satisfied with your purchase.
Please read our Refund Policy carefully.

1. Eligibility for Returns & Refunds

We accept returns or exchanges only if:

  • The product arrives damaged

  • You received the wrong item

  • There is a manufacturing defect

To be eligible for a return:

  • The item must be unused, unwashed, and in original condition

  • Tags and packaging must be intact

  • A return request must be made within 3 days of delivery

We do not accept returns for:

  • Size issues (please check size chart before ordering)

  • Color variations due to screen differences

  • Items damaged due to misuse

  • Sale or discounted items

2. Return Process

To request a return:

  • Email us at rvm.31101@gmail.com with:

    • Order number

    • Photos/videos of the product

    • Reason for return

Once approved, we will provide return instructions.

3. Refunds

After we receive and inspect the returned product:

  • Approved refunds will be issued to your original payment method

  • Refund processing time: 7 - 15 business days

Shipping charges are non-refundable.

4. Exchanges

Exchanges are available only if:

  • The product you received is defective or incorrect

We do not offer size exchanges.

5. Order Cancellation

Orders can be canceled within 2 hours of placing the order.
After packaging or shipping, cancellations are not possible.

6. Contact Us

For all refund/return-related queries:
📧 Email: rvm.31101@gmail.com